success, together

Build smart, online surveys for benchmarking & more

Create, distribute & analyze surveys with an easy-to-use, drag and drop survey tool

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Gather priceless insights with Responses

A stress-free survey & benchmarking solution for your team.

Benchmarking has never been this easy

Associations and multinationals use our survey & reporting solution to gather insights by industry, language or region.

Create, plan & publish surveys without stress

Marketing managers & customer experience professionals use Responses for:

  • Industry benchmarking
  • Customer satisfaction (NPS)
  • Employee satisfaction
  • Market research
  • Brand awareness
  • Event evaluation
  • Lead generation

Key features

Q&A editor in multiple formats
Drag & drop reporting tool
Multilingual
Multichannel
One-click import and creation of contacts
Invite participants
Displays results in real time
Create customized reports & dashboards with clear graphs and tables
Share results with others in 1 click
Hosted in the cloud
Inline editing
Excel click & paste functionality
Easy integration with existing apps
User access management

Used by these customers all around the world

Our standard solutions

IQ Portal can be used for multiple solutions. Bring into play for:

Business intelligence

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Surveys & benchmarking

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Take-back schemes

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BENEFITS

Why choose IQ Quest for your team?

Responses is used to send out 350,000 surveys quarterly to customers in 52 languages.

Set up benchmarking dashboards with 1 click.
Build customized dashboards & reports to present survey results with pizzaz.
Save time and double your productivity by saving and re-using past surveys.

How FedEx sends out 1,000,000 online surveys with Responses

FedEx has been using Responses for over 23 years to measure Customer Loyalty worldwide.

  • Used to train and calculate bonuses of Customer Service Representatives
  • 1,000,000+ surveys sent out yearly in 52 languages
  • FedEx uses both Responses and IQ Report

Our partners trust us

Jorgen Broothaers​

Business Advisory Services Belgium, Pwc​

5/5
“We have worked together with Basesoft Solutions developing a unique and innovative platform to support our joint client in managing an EU-wide, multi-stakeholder challenge”.
Danielle De Kluijver​

Manager Customer Intelligence, FEDEX

5/5
“I have been working with Basesoft Solutions for over a decade now and have always been satisfied with the services rendered. They do a go job, are punctual, and offer a close, one-on-one service.”
Christian Ludwig​

CEO, Pronexa

5/5

“We have chosen Basesoft Solutions in 2014 as our partner for the Development and Operation of our European Reporting Platform.

PATH TO SUCCCESS

Eager to learn more?

Get in touch with our team.