Telecommunicatie

"Making the difference in telecom"

Basesoft Solutions BV
Herengracht 564
1017 CH Amsterdam
The Netherlands

Tel. + 31(20)6847087
E: info@basesoft.com

Telecommunicatie: MCI
Basesoft Solutions has built an online analyse and reporting tool for MCI to analyze call statistics in nearly real-time for multinationals such as Rabobank Nederland, the Staatsloterij etc.  Each 5-minutes, data from an Oracle database are migrated to our database. With the online application, the customers of  MCI can analyze and view the call statistics of their call centers. This database contains more than 25 million records, for which speed and presentation are essential.

The following functionalities are available:

General:

  • Drill-down approach on a geographical level
  • Data is displayed by graphs and reports
  • Accessible through the web for the management to analyze the data worldwide
  • Time dependant information
  • Password secured management module
  • Online information collecting 
  • Geographical reporting and project information

Voor managers:

  • Display of information on a multiple- or single line level depending on the geographical location
  • Timedependant information
  • Standaard report for quick review of information 
  • Drill-down approach on a geographical level
  • Apply personal profile
  • Data export module
  • Online user manual
  • Display of information by graphs and tables


Voor beheerders:

  • Viewing of graphs and data of customers
  • Reports on geografical, user-, research- and competition levels

Verizon Communications
Verizon Communications Inc., with its headquarters in New York, is a marketleader in delivering broadband and other fixed and wireless communication innovations to customers in the mass market, business services, government and wholesale. Verizon Wireless operates America's most reliable wireless network. These services are offered to nearly 71 million customers in America.